A fix has been implemented and all new opportunity data has been circulated. This includes the opportunity data that was not circulated yesterday due to this issue.
We will continue to monitor the fix very closely over the next few days.
Posted Oct 10, 2026 - 11:51 BST
Update
A solution is currently being tested and is continuing as our top priority. It is expected that the solution will be deployed tomorrow after testing and validation.
Any data not circulated with customers today will be circulated as soon as possible.
We apologise for the inconvenience this has caused and will keep this issue updated as it progresses over the weekend.
Posted Oct 09, 2026 - 16:57 BST
Investigating
We have become aware of an issue causing a delay in the distribution of some email notifications this morning.
We're currently investigating the issue and are working hard to resolve and distribute the data as soon as possible.
We apologise for the delay and will continue to provide updates until the issue has been fully resolved.
Posted Oct 09, 2026 - 08:50 BST
This incident affected: Email alert notifications.