All Systems Operational

About This Site

This is Contracts Advance's status page where you can get updates on the performance of our application. We will post here if there are interruptions to our service.

As always, if you are experiencing any issues with Contracts Advance, please don't hesitate to get in touch with us at support@contractsadvance.co.uk and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
Contracts Advance application ? Operational
90 days ago
100.0 % uptime
Today
Email alert notifications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 16, 2025

No incidents reported today.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025
Delayed Email Notifications
Resolved - This issue has been resolved and we continue to monitor for any further issues.
Nov 11, 11:02 GMT
Monitoring - The planned remediation work was successfully deployed this evening. The delivery of email notifications will return to normal tomorrow (Tuesday 11 November).

Please note that some customers may see duplicate records on Tuesday morning for items originally sent Friday 7 November. This is an unavoidable side-effect of the recovery.
Nov 10, 19:16 GMT
Update - We’ve isolated the issue to an external email delivery provider. Our application and data are fully available; only email notifications are affected.

Customer impact:
Email notifications are paused through Monday. We plan to resume delivery on Tuesday 11 November once remediation is confirmed.

A subset of customers may see duplicate notification records on Tuesday morning for items originally sent today (Friday 7 November). This is a side-effect of ensuring complete delivery after recovery.

Remediation:
We are implementing a change that reduces reliance on this provider during future technical incidents. This work will be completed over the weekend as a priority and to ensure our resolution timeline is achieved.

Next update:
We’ll continue to post updates on this incident on Monday 10 Nov 2025.
Nov 7, 16:36 GMT
Investigating - There is a delay in the distribution some email notifications this morning. We're currently investigating the issue and are working hard to resolve and distribute the data as soon as possible. Further updates will be posted here as we have more information.
Nov 7, 08:52 GMT
Nov 10, 2025
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

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